Shipping & Delivery | Payment | Return Policy | Warranty FAQ | Privacy Policy | Product Disclaimer | Terms & Conditions |

Frequently Asked Questions 

Below you will find the most frequently asked questions with our answers. Is your question not listed? Please e-mail us at

  1. Can I exchange my bag or get my money back if the size is not right?
    • ​​You can return the bag within 30 days of receipt. The costs of returning are to be paid by you.
    • You can ask for a replacement bag; we will pay the shipping costs of the new bag.
    • You can also request a refund; after we have received the bag and if it is in new condition, we will refund your purchase amount to your account within 30 days.​

      For more information please take a look at our Return Policy.
  2. Can I order the whole collection on
    In principle, every item in our collection can be purchased from our website. However, we can not guarantee that each model and each color will always be in stock. But you can always contact us if you have special requests.
  3. Can I buy Su.B bags at another websites or in other countries?
    Su.B bags are also sold on,,,,,,, and
  4. Is there a warranty on Su.B bags?
    Yes, there is a one (1) year limited warranty on every Su.B bag. For more informations about the warranty please take a look at the Warranty page.
  5. Which size of laptop bag should I buy?
    On the product page, you can find the details for the dimensions of the laptop bag and the compartment size. Please always measure your laptop first to help you find the right size of laptop bag.

    There are three sizes of laptop bags available; 13,3 inch, 15,6 inch and 17 inch. They are designed to fit the respectively sized laptops (screen diagonal) of most brands. For instance, if you have a 14 inch laptop, both 13,3 inch and 15,6 inch laptop bags should be able to accommodate your device. 

    Please remember to measure the actual size of your laptop and compare with the product details found on our website to help you make the right choice.
© 2018 - 2019 Su.B Collection | sitemap | rss | ecommerce software - powered by MyOnlineStore
This website uses cookies for proper functioning. Accept More information
Please note: Any English translation on this website is provided for information purposes only. Only the original Dutch Cookie Statement is binding. DUTCH: Om deze site goed te laten werken, plaatsen we, net als de meeste websites, soms kleine gegevensbestanden met de naam cookies op uw apparaat. 1. Wat zijn cookies? Een cookie is een klein tekstbestand dat een website op uw computer of mobiele apparaat opslaat wanneer u de site bezoekt. Hiermee kan de website uw acties en voorkeuren (zoals login, taal, lettergrootte en andere weergavevoorkeuren) gedurende een periode onthouden Van tijd tot tijd, dus u hoeft ze niet telkens opnieuw in te voeren wanneer u terugkeert naar de site of bladert van de ene naar de andere pagina. 2. Hoe gebruiken we cookies? We gebruiken functionele cookies om uw keuze die u op onze website maakt te onthouden. Dit is nodig om ervoor te zorgen dat de website bijvoorbeeld uw taalinstellingen onthoudt en wat u in uw winkelwagentje hebt gestopt. 3. We gebruiken Google Analytics ook om te meten hoe u onze website gebruikt en hoe u deze hebt gevonden.De informatie die ons door Google Analytics wordt verstrekt, verstrekt geen informatie die u persoonlijk identificeerbaar maakt. Alle informatie wordt verzameld en geanonimiseerd. Hoe cookies te beheren? U kunt cookies naar eigen wens beheren en / of verwijderen - zie voor meer informatie. U kunt alle cookies die al op uw computer staan ​​verwijderen en u kunt de meeste browsers instellen om te voorkomen dat ze worden geplaatst, het kan zijn dat je zelfgemaakte aanpassingen moet doen bij elke keer dat je een site bezoekt en sommige diensten en functionaliteiten misschien niet werken. ENGLISH: To make this site work properly, we - like most websites - sometimes place small data files called cookies on your device. 1. What are cookies? A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another. 2. How do we use cookies? We use functional cookies to remember your choice you make on our website. This is necessary so that the website can remember for example your language settings and what you have put into your shopping cart. We also use Google Analytics to measure how you use our website and how you found it. The information provided to us by Google Analytics does not provide any information that makes you personally identifiable. All information is aggregated and anonymised. 3. How to control cookies? You can control and/or delete cookies as you wish – for details, see You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.