This policy describes the personal information we collect about you, why we collect it, how we use it, and when we share it with third parties. If our information practices change, we will post an updated policy on our website. You can tell if the policy has changed by checking the revision date that appears on the bottom of this page.
Types of information collected
We sometimes ask you for certain kinds of personal information to provide the services you request. This information includes:
- Email list
When you subscribe to our news letter with www.su-b.com, your email address will be added to the email list. Subscriptions to the email list can be cancelled at any time. To be removed from our email list, please click the unsubscribe button found at the bottom of the emails we send you.
When you place an order, you will be asked to provide your credit card information or other information to enable the payment process. www.su-b.com does not store your credit card or payment information. We are not responsible for your credit card or payment provider who may stored your information in accordance with their user policy.
- Calls to customer care/participation in promotions
If you call our Customer Care number or participate in one of our promotions, we may ask for additional information, such as your age, interests or product preferences.
Use of your personal information
We use the information we collect for various purposes, including:
- to complete your purchase transactions.
- to provide the services you request.
- to keep you informed about the status of your orders.
- to identify your product and service preferences, so we can notify you of new or additional products, services, and promotions that might be of interest to you.
- to notify you of information concerning products you have purchased.
- to improve our merchandise selections, customer service, and overall shopping experience.
- to communicate with you by email, postal mail, telephone, text message, or other means.
Others with whom we may share your information
- Service providers
We also may disclose information to outside companies that help us bring you the products and services we offer. For example, we may work with an outside company to: (a) manage a database of customer information; (b) assist us in distributing e-mails; (c) assist us with direct marketing and data collection; (d) provide us data storage and analysis; (e) provide fraud prevention; (f) provide customer service by phone; (g) to ship you your products; and (h) other services designed to assist us in maximising business potential.
We require that these outside companies agree to keep confidential all information we share with them and to use the information only to perform their obligations in the agreements.
- Compliance with law
We may provide access to information when legally required to do so, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorised use of the website (www.su-b.com), to limit our legal liability and protect our rights or to protect the rights, property or safety of visitors of this website or the public.
- Links to other sites
While visiting our website (www.su-b.com), you may link to sites operated by our business partners or other third parties. This does not mean that we endorse these sites. We do not make any representations or warranties about any website you may access through the www.su-b.com. They are independent from us, and we have no control over, or responsibility for, their information or activities.
To make this site work properly, we - like most websites - sometimes place small data files called cookies on your device.
- What are cookies?
A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.
We use functional cookies to remember your choice you make on our website. This is necessary so that the website can remember for example your language settings and what you have put into your shopping cart.
We also use Google Analytics to measure how you use our website and how you found it. The information provided to us by Google Analytics does not provide any information that makes you personally identifiable. All information is aggregated and anonymised.
- How to control cookies?
You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.
Revision date: 24 May 2018